FondCircle App Terms of Use
Last updated: September 18, 2026
These FondCircle App Terms of Use (“App Terms”) govern your access to and use of the FondCircle mobile application, related account services, and supported connected consumer health devices that sync with the App (collectively, the “App Services”).
These App Terms supplement the FondCircle Terms of Service. If you also use fondcircle.com or purchase hardware from FondCircle, those website terms, shipping, return, warranty, and subscription policies continue to apply to those activities. If these App Terms conflict with the website Terms of Service solely about how the App works, these App Terms control for the App. Our handling of personal information is described in the App & Health Data Privacy Notice and the website Privacy Policy.
By creating an account, tapping “Agree,” or using the App Services, you agree to these App Terms. If you do not agree, do not use the App.
1. Who we are
The App Services are provided by FondCircle Inc. (“FondCircle,” “we,” “us,” or “our”).
Support: support@fondcircle.com
Phone: 877-899-7770
FondCircle Inc. is not a licensed healthcare provider, insurer, or pharmacy. We do not practice medicine, prescribe medication, or provide insurance through the App. The App Services are not an insurance product.
FondCircle manufactures and sells health and medical devices. Whether a particular product is a medical device, and what it is intended for, follows that product’s labeling, instructions for use, and applicable regulation. These App Terms do not change those facts.
The App is for account management, device sync, displaying your records, and informational features. Using the App does not turn device readings or AI output into a diagnosis, treatment, or a substitute for a qualified healthcare professional. Hardware warranties, if any, are in the applicable Warranty Policy and product labeling.
2. What the App Services include — and what they do not
The App Services currently include, depending on what we enable for your account and region: creating and managing a FondCircle account and profile; recording, syncing, viewing, and organizing personal health and wellness information; pairing and syncing supported consumer health devices; optional connections you choose (for example Apple Health or Google Health Connect); medication reminders and similar self-management tools you set up; family or dependent profiles you create under your account, where that feature is available; informational health insights, summaries, or in-app chat where those features are available; in-app purchases or FondCircle Premium features, if offered; and customer support related to the App and supported devices.
The App Services do not currently include: scheduling appointments with healthcare providers; telehealth or video visits; secure clinical messaging as a care channel; provider directories, credentialing, or sponsored listings; prescribing or filling medication; or the AI Health Hub household/kiosk product.
If we later offer any of those capabilities, we will update these App Terms and, where required by law or App Store rules, ask you to review and accept the updated terms before you use the new capability.
3. Eligibility and family profiles
You must be at least 18 years old to register for an App account. By registering, you represent that you have capacity to enter a binding contract. Minors may not independently register. If the App lets you add a family member or dependent profile, you are solely responsible for having legal authority and any required consent, and for supervising that profile.
4. Accounts and security
You must provide accurate registration information and keep it current. You are responsible for safeguarding your credentials and for activity under your account. Notify us at support@fondcircle.com if you believe your account has been compromised. We may suspend or terminate access if we reasonably believe you violated these App Terms, the account is used fraudulently or unsafely, or the law requires it. You may request account closure by contacting support.
5. Informational health use only; emergencies
Device readings, charts, reminders, educational content, and any AI-generated summaries or chat in the App are for informational and wellness purposes only. They are not medical advice, diagnosis, treatment, prevention, cure, a care plan, or a substitute for a qualified healthcare professional. Do not ignore or delay professional care because of something you see in the App. The App is not for emergencies. If you think you have a medical or mental-health emergency, contact local emergency services immediately (in the United States, 911).
You are responsible for using devices according to their manuals and intended use. Readings can be affected by technique, fit, environment, firmware, and other factors.
6. AI features
If AI Health Insights, AI Chat, or similar features are available to you, they may help organize records, describe trends, or provide general context. AI output can be incomplete, outdated, or wrong. Do not use it to decide on diagnosis, medication, treatment, or urgent care. We do not use your Health and Wellness Data to train underlying AI models unless you give a separate, explicit opt-in (we do not currently offer that opt-in).
7. Devices, permissions, and third-party platforms
Some features need Bluetooth, notifications, camera, photo library, or (where you grant it) location permission used only to discover or connect nearby devices. You can refuse a permission; some pairing or capture features may not work. If you connect Apple Health, Google Health Connect, a device maker’s cloud, or another integration, that provider’s terms and privacy policy govern data on their side.
8. User content
You retain rights in photos, files, notes, and other content you upload (“User Content”), except Feedback as described on the website Terms of Service. You grant FondCircle a worldwide license to host, process, display, and transmit User Content solely to operate the App Services you request (including backups and security). Sharing or exporting records to another person or organization is your choice and your responsibility.
9. Premium and in-app purchases
FondCircle Premium or other paid App features, if offered, are billed through the applicable app store or payment provider. Price, trial, auto-renewal, and cancellation are shown on the offer screen and are also governed by Apple, Google, or other store terms. Manage or cancel auto-renewal in your store account settings.
10. License and acceptable use
We grant you a personal, limited, revocable, non-exclusive, non-transferable license to install and use the App for its intended wellness purposes. You may not violate law; probe or disrupt the App; reverse engineer except where mandatory law allows; scrape accounts or health records; resell the App Services; submit malware; or misuse another person’s health information.
11. App Stores
If you download the App from the Apple App Store or Google Play, you also agree to the applicable store terms. Those stores are not a party to these App Terms and have no obligation to provide maintenance or support. Apple and its subsidiaries are third-party beneficiaries of this section for Apple-distributed copies.
12. Disclaimers
TO THE FULLEST EXTENT PERMITTED BY LAW, THE APP SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” FONDCIRCLE DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT READINGS OR AI OUTPUT WILL BE ACCURATE OR COMPLETE. Hardware warranties, if any, are in the applicable Warranty Policy, not these App Terms.
13. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, FONDCIRCLE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR GOODWILL. Some places do not allow certain limits; some limits may not apply to you.
14. Indemnity
To the fullest extent permitted by law, you will indemnify and hold harmless FondCircle Inc. and its officers, directors, employees, and agents from claims arising out of your misuse of the App Services, your User Content, or your violation of these App Terms or third-party rights.
15. Governing law
These App Terms are governed by the laws of the State of California, excluding conflict-of-law rules. Informal resolution: email support@fondcircle.com and try to resolve the dispute for at least thirty (30) days before filing. Subject to applicable consumer-protection rights you cannot waive, exclusive venue is the state or federal courts in Orange County, California.
16. Changes
We may update these App Terms. The new version is posted with a revised date. For material changes we will notify you in the App or by email. If the law or store rules require a new consent, we will ask you to accept before you continue.
17. Contact
Questions: support@fondcircle.com